TERMS & CONDITIONS
Bookings & Cancellations
​
Class booking
​
Class bookings and must be made: via the PTMinder app
​
Class bookings are free for anyone subscribed to the following packages
-
Beast Mode PT
-
Premium PT
-
Monthly Membership
You may cancel a class via the app, up to 6 hours prior to the start of the class. If you cancel within 6 hours you will still be charged for the class. If we (or you) are able to find a paying replacement then we will refund you in full.
Personal training
​
Subscribing
​
Personal Training subscriptions and single sessions must be paid in advance using the subscription service in the PTMinder app.
​
Payments will be taken on the same day of the month that you start your subscription.
​
You will not be able to book a personal training session if your monthly subscription is not up to date.
Postponing a Personal Training Session
​
We understand that sometimes life gets in the way meaning you need to cancel or move a personal training session. To help us manage our time effectively would ask that give us at least 24 hours notice of postponement.
​
Wherever possible we will move your booking to a mutually agreeable date and time within 14 days of the original booking.
​
If you postpone or cancel within 24 hours, we cannot guarantee that the session can be re-arranged.
You may only postpone/move 1 Personal Training session per calendar month.
​
Any catch up sessions accumulated because of holiday or illness can only be re-booked if you have an active subscription.
​
​
Late arrivals
If you’re late for your session, your session length will be reduced accordingly, and you will be charged at the normal session rate.
​
​
Cancelling your subscription
You may cancel your subscription at anytime. You must e-mail us at anybodyfitnessco@gmail.com at least 7 days prior to your next payment date in order to gurantee cancellation before your subscription automatically renews.
​
​
COVID-19
It is essential that we all follow the current Covid-19 restrictions. We will keep you updated with whatever restrictions are in place in our area via e-mail and the website.
​
​