TERMS & CONDITIONS

Bookings & Cancellations 

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Class booking

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Class bookings and must  be made: via the PTMinder app

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Class bookings are free for anyone subscribed to the following packages

• Beast Mode PT

• Premium PT

• Monthly Membership

 

You may cancel a class via the app, up to 6 hours prior to the start of the class. If you cancel within 6 hours you will still be charged for the class. If we (or you) are able to find a paying replacement then we will refund you in full.

 

Personal training

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Subscribing

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Personal Training subscriptions and single sessions must be paid in advance using the subscription service in the PTMinder app.

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Payments will be taken on the same day of the month that you start your subscription. 

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You will not be able to book a personal training session if your monthly subscription is not up to date.

 

Postponing a Personal Training Session

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We understand that sometimes life gets in the way meaning you need to cancel or move a personal training session. To help us manage our time effectively would ask that give us at least 24 hours notice of postponement.

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Wherever possible we will move your booking to a mutually agreeable date and time  within 14 days of the original booking.

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If you postpone or cancel within 24 hours, we cannot guarantee that the session can be re-arranged.

You may only postpone/move 1 Personal Training session per calendar month.

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Any catch up sessions accumulated because of holiday or illness can only be re-booked if you have an active subscription.

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Late arrivals

If you’re late for your session, your session length will be reduced accordingly, and you will be charged at the normal session rate.

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Cancelling your subscription

 

You may cancel your subscription at anytime. You must e-mail us at anybodyfitnessco@gmail.com at least 7 days prior to your next payment date in order to gurantee cancellation before your subscription automatically renews.

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COVID-19

It is essential that we all follow the current Covid-19 restrictions. We will keep you updated with whatever restrictions are in place in our area via e-mail and the website.

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